Responsible Gaming at cbji — Safety with Enjoyment
cbji believes that gaming should be an enjoyable source of entertainment — never a cause of stress or financial difficulty. This platform is operated for players aged 21 and above only, and we are committed to the wellbeing of every player.
Why Responsible Gaming Matters
cbji is always committed to ensuring the highest quality entertainment for players in Bangladesh. Online gaming can be an enjoyable experience, but it is at its best when it is enjoyed in a controlled and mindful way. We believe every player should stay aware of their own limits.
Responsible gaming is not just about managing money — it is also about maintaining a balance between time, emotions, and family life. When you play at cbji, we want you to be fully in control. That is why we provide various self-regulation tools — from setting deposit limits to complete self-exclusion.
On this page you will learn how to identify problematic gaming, which warning signs mean you should seek help, and how cbji helps you enjoy a safe and enjoyable gaming experience. Remember — responsible gaming is the path to the best gaming.
cbji's Responsible Gaming Tools
Setting Deposit Limits
You can set a daily, weekly, or monthly deposit limit whenever you like. Once a limit is set it takes effect immediately, and increasing it requires a waiting period — which protects you from spending more than you intend in the heat of the moment. The minimum deposit amount is ৳100.
Self-Exclusion
If you feel you need a complete break from gaming, you can exclude yourself for a set period or permanently. During self-exclusion your account will be fully locked and no promotional communications will be sent.
Time-Out Feature
If you want a temporary break, choose the time-out option. You can keep yourself away from gaming for anywhere from 24 hours to several weeks. During this period you will not be able to access your account.
21+ Age Verification
cbji is for players aged 21 and above only. Age is verified at registration and additional documents may be required if needed. This rule is strictly followed for the protection of all players.
Gaming History Review
Log in to your account at any time to view your complete gaming and transaction history. Reviewing how much time and money you have spent is an important part of responsible gaming.
24/7 Support Team
cbji's Bangla-speaking support team is available seven days a week, twenty-four hours a day via live chat. If you have any concerns about gaming, do not hesitate to ask for help at any time.
Warning Signs of Problematic Gaming
If any one of the following signs appears in you, it is time to take a break and seek help.
Feeling a repeated urge to deposit money beyond your budget and continuing to play more in order to recover money you have lost.
Spending hours on gaming while neglecting responsibilities to family, friends, or work.
Feeling restless, irritable, or anxious when not gaming, and noticing changes in your mood.
Hiding or lying to family or friends about the amount of time or money spent on gaming.
Planning to use money meant for essential expenses — such as rent, food, or medical costs — for gaming.
Repeatedly trying to quit gaming but not succeeding, and being unable to keep yourself in check.
Feeling that stress, frustration, or anxiety is increasing because of gaming.
4 Simple Steps for Safe Gaming
Set a Budget
Before you start gaming, decide how much money you can afford to spend. Treat this amount as an entertainment budget — never take it from money set aside for essential costs.
Set a Time Limit
Before each gaming session, decide how long you will play. Set an alarm and stop when the time is up — whether you are winning or losing.
Activate the Tools
Use cbji's deposit limit and time-out features. These tools give you technical support to help you stick to your own limits.
Seek Help When Needed
If you experience any problems, contact our 24/7 live chat support immediately. Asking for help is a sign of strength — not weakness.
Use Your Control Tools
cbji gives you full control over your gaming experience. A detailed description of each tool is provided below.
💳 Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount from your account settings. Reducing a limit takes effect immediately. To increase a limit, a cooling-off period must pass for your protection. This feature is the most effective tool for preventing overspending.
⏸ Time-Out
If you need a short break, choose the time-out feature. Your account can be temporarily closed for 24 hours, 48 hours, 7 days, or 30 days. During this time no bets can be placed and you cannot access your account. Once the time-out ends, your account is reactivated automatically.
🚫 Self-Exclusion
Self-exclusion is the most powerful option for a long-term or permanent break. You can exclude yourself for 6 months, 1 year, or permanently. Self-exclusion is a significant step and once taken cannot be reversed before the set period ends. All marketing communications will also be stopped during this period.
📋 Reality Check
cbji's reality check feature shows you a message at set intervals displaying how long you have been playing and the total amount of your transactions. This reminder tool keeps you connected to reality and helps you make informed decisions.
Enjoy cbji Safely
Enjoy entertainment in our cricket, slots, or casino sections — responsibly and with enjoyment.
Need Help? We Are Here
24/7 Live Chat Support
Our Bangla-speaking support team is with you seven days a week, twenty-four hours a day. Contact us immediately via live chat for any concerns or problems related to gaming.
Contact by Email
If you prefer to get in touch in writing, send a message to our support email. All requests related to responsible gaming are handled with the highest level of care.
Privacy Guarantee
Your gaming concerns or self-exclusion requests are handled with complete confidentiality. Our team always works with a compassionate and non-judgmental attitude toward you.