cbji's Privacy Policy

cbji ("we", "our", "platform") is an online casino and betting platform serving users in Bangladesh. This privacy policy ("policy") describes how we process your personal information through our website cbji.cam and all related services.

By registering on our platform, using our services, or browsing our website, you are considered to have accepted the terms of this privacy policy. This policy is an integral part of our Terms and Conditions.

This policy applies to — all registered users of cbji, guest browsers, bonus claimants, and any person who interacts with cbji.

cbji collects information from you in various ways. This information falls into two main categories:

2.1 Information You Provide Directly

Information you voluntarily provide during registration and account management includes:

• Full name and date of birth
• Email address and contact information
• National ID or passport number (for identity verification)
• Payment details (bKash, Nagad, Rocket, or bank account number)
• Login credentials (username and password — passwords are always stored in encrypted form)
• Support messages and communication records

2.2 Automatically Collected Information

When you use our website, certain technical information is recorded automatically:

• IP address and device identifier
• Browser type, operating system, and device language settings
• Page visit times, session duration, and navigation patterns
• Gaming activity logs (betting history, win and loss records)
• Financial transaction details and timestamps
• Information collected through cookies and similar tracking technologies

2.3 Identity Verification Information (KYC)

To ensure the security and legitimacy of our platform and to prevent money laundering, identity verification may be required for transactions above a certain amount. This process may involve requesting a photo of your national ID, passport, or driving licence.

cbji uses your personal information for the following legitimate purposes:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining accounts
• Processing deposit and withdrawal transactions
• Providing and managing bonuses and promotional offers
• Facilitating participation in competitions and events

3.2 Security and Fraud Prevention

• Protecting accounts and preventing unauthorised access
• Detecting and investigating suspicious transactions
• Preventing multiple accounts or fraudulent activity
• Meeting legal and regulatory obligations

3.3 Service Improvement

• Analysing and improving the user experience
• Identifying and resolving technical issues
• Developing new products and services

3.4 Communications

• Transaction notifications and confirmations
• Responding to support requests
• Promotional communications with your consent
• Notifications of policy changes

cbji does not sell, rent, or share your personal information for commercial purposes. However, information may be disclosed to the following parties in specific circumstances:

4.1 Service Provider Partners

We work with certain trusted third parties to operate our services, such as payment processors, technology infrastructure providers, and identity verification services. These partners receive only the information needed to fulfil their specific responsibilities and are required to comply with our privacy standards.

4.2 Legal Obligations

We may be legally required to disclose information in response to a court order, a lawful request from a government authority, or a legal process. In such cases we will disclose only what the law requires.

4.3 Responsible Gaming Initiatives

If problematic gaming behaviour is identified, limited information may be shared with relevant support organisations. This is always done for the protection of the user and within the scope of applicable law.

4.4 Business Transfers

If cbji goes through a merger, acquisition, or sale of assets, user information may form part of the transferred assets. In such a case we will notify you in advance.

cbji uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help our website remember your preferences.

5.1 Types of Cookies

• Essential Cookies: Required for the website to function correctly — login sessions, security tokens. These cannot be disabled.
• Functional Cookies: Remember your language preferences, gaming settings, and personalised experience.
• Analytics Cookies: Collect information to understand website usage patterns, helping us improve our services.
• Security Cookies: Used to detect fraud and protect accounts.

5.2 Cookie Controls

You can block or delete non-essential cookies through your browser settings. Doing so may limit some features of the website. Each browser's settings differ — this can be managed from the settings menu of Chrome, Firefox, Safari, or Edge.

cbji treats the security of your personal information as its top priority. We maintain industry-standard technical and organisational security measures:

6.1 Technical Safeguards

• SSL (Secure Sockets Layer) encryption — all data transmission between your browser and our servers is encrypted
• Strong encryption of sensitive data stored in databases
• Passwords secured with one-way hashing algorithms
• Regular security audits and vulnerability assessments
• Firewalls, intrusion detection systems, and DDoS protection

6.2 Access Controls

• Access to personal information is restricted to authorised personnel only
• Role-based access controls for staff
• All data access is logged and reviewed

6.3 Important Notice

While we follow industry best practices, no digital system is 100% secure. Should a security breach occur, we will notify you in a timely manner in accordance with applicable law.

cbji retains your information only for as long as necessary. The data retention policy is as follows:

7.1 Active Accounts

Necessary information is retained for the entire duration your account remains active. Gaming history, transaction details, and communication records are kept for as long as your account is open.

7.2 After Account Closure

Even after an account is closed, certain information may be retained for a defined period due to legal and regulatory obligations. Financial transaction records in particular may need to be kept for an extended time.

7.3 Deletion Process

Once the retention period has passed, or upon your deletion request (where legally possible), information is securely and permanently deleted or anonymised.

As a user of the cbji platform, you have the following rights over your own information:

8.1 Right of Access

You have the right to know what information we collect and store about you. Contact our support team and we will provide a copy of your stored information.

8.2 Right to Rectification

If any information on your account is incorrect or incomplete, you have the right to request a correction. Many details can be updated directly from your profile page.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this may not always be fully possible — for example if there are active transactions, due to legal obligations, or for fraud investigation purposes.

8.4 Right to Object to Processing

You may withdraw your consent to promotional communications at any time and request that marketing communications be stopped.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us by email: [email protected]. We aim to respond to requests within 30 days of receipt.

cbji strictly prohibits participation by anyone under the age of 21. This policy applies only to those aged 21 or over.

Age is verified at the time of registration. If a user creates an account under the age of 21 by providing false information, that account will be closed immediately and deposited funds may not be returned.

We do not knowingly collect information from minors. If we learn that someone under the age of 21 has created an account, we will delete that information immediately.

If parents believe their child has registered on cbji, please contact us urgently at [email protected].

cbji may revise this privacy policy from time to time to keep up with relevant legal, technological, or business changes.

10.1 Notice of Changes

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notification will be displayed when you log in to cbji.cam
• The "Last Updated" date at the top of this page will change

10.2 Your Consent

Continued use of the platform after a policy change will be considered your acceptance of the revised policy. If you do not agree to the changes, you may contact us to close your account.

If you have any questions, concerns, or requests regarding the privacy policy, please do not hesitate to contact us. Our support team is available 24 hours a day, 7 days a week to assist you.

This privacy policy applies to all data processing activities related to the cbji website and services. For more information, please visit our Terms & Conditions and Responsible Gaming pages.