cbji Terms and Conditions

Welcome to the cbji platform. These terms and conditions ("Terms") govern the legal relationship between cbji ("we", "platform") and its users ("you", "user"). By accessing the cbji website, opening an account, or using any of our services, you are considered to have fully accepted these terms.

These terms operate together with our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, please refrain from using our platform.

cbji reserves the right to modify or update these terms at any time without prior notice. Your continued use of the platform after updated terms are published will be treated as your consent. We therefore recommend that you visit this page regularly.

To open an account and enjoy services on cbji, the following eligibility requirements must be met:

• You must be 21 years of age or older.
• You must register using your own accurate personal information. Providing false information may result in account cancellation.
• Each person may open only one account. Creating multiple accounts is prohibited.
• You must register from a country or region where online gaming is legally permitted.
• You will operate the account in your own name and for your own benefit — not on behalf of any third party.

All information provided at registration must be accurate and complete. If any details change, please notify our support team immediately.

cbji is a 21+ platform. Minors (under 21 years of age) are strictly prohibited from opening an account, playing games, or conducting any financial transactions.

Identity Verification Process

To ensure security and prevent fraud, we reserve the right to verify a user's identity at any time. You may be required to submit one of the following valid documents:

• National Identity Card (NID)
• Passport
• Driving Licence
• Birth Registration Certificate (for age verification)

If KYC verification is not completed within the specified timeframe, the account may be temporarily suspended or withdrawals may be placed on hold. We take active steps to prevent minors from using the account.

It is your responsibility to keep your cbji account secure. Please follow the guidelines below:

• Do not share your login credentials (username and password) with anyone.
• Use a strong password and change it regularly.
• Always log out after using a public or shared device.
• If you notice any suspicious activity on your account, notify our support team immediately.

cbji is not responsible for any activity carried out on your account by an unauthorised third party. The account holder bears primary responsibility for all transactions on the account.

Deposits

Funds can be deposited on cbji via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100 (for each method). Deposit transactions are generally processed quickly.

Withdrawal

The minimum withdrawal request amount is ৳800. Withdrawals are generally completed within 1 hour. Your KYC verification must be complete before you can withdraw.

• It is advisable that the withdrawal method matches the deposit method used.
• Withdrawals may be temporarily held in cases of suspected suspicious activity.
• If there are active wagering requirements on the account, withdrawals may be partially restricted.

Currency

All transactions on cbji are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

Erroneous Transactions

If an incorrect deposit or withdrawal occurs due to a technical error, cbji reserves the right to correct it. Any funds received through an erroneous transaction will be reclaimed.

cbji offers various bonuses and promotional offers. Our current welcome bonus is 120% on your first deposit — up to ৳8,000.

General Bonus Terms

• Wagering Requirement: The wagering requirement for the welcome bonus is 25 times (25x). This means the bonus amount must be wagered 25 times before a withdrawal can be made.
• After accepting a bonus, the wagering requirement must be completed within the specified time limit.
• Each account may claim the welcome bonus only once.
• cbji reserves the right to cancel an offer if bonus abuse is suspected.
• Bonuses are non-transferable.

VIP Program

cbji's VIP program has three tiers — Bronze, Silver, and Gold. Through regular gameplay you can advance to higher tiers and enjoy weekly cashback (Bronze: 0.5%, Silver: 1.0%, Gold: 1.5%).

Changes to Offers

cbji reserves the right to modify, suspend, or cancel promotional offers at any time. To find out more about ongoing bonus programs, please contact us via live chat.

cbji is committed to ensuring fair play. The results of all games offered on our platform are determined through Random Number Generator (RNG) technology.

• Game results cannot be manipulated in any way.
• cbji will give advance notice if game rules are changed.
• If a game result becomes uncertain due to a technical error, the round in question will be considered void and bets will be returned.
• Decisions made by cbji management are considered final; however, we always resolve disputes on the basis of fairness.

Our game providers — including Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming — maintain international standards. The providers' own rules may also apply.

The following activities are strictly prohibited on the cbji platform:

• Creating or operating multiple accounts.
• Opening an account using a false identity or someone else's identity.
• Dishonestly exploiting the bonus system (bonus abuse).
• Money laundering or conducting illegal financial activities.
• Attempting to hack or manipulate game software.
• Playing games using automated bots or automation software.
• Pressuring or harassing other users.
• Operating an account on behalf of any third party.

If a user is found to be involved in any of the above activities, cbji may immediately cancel the account and confiscate all balances. Legal action may also be taken if necessary.

cbji's Actions

cbji may temporarily suspend or permanently close an account in the following circumstances:

• In the event of a breach of these terms.
• If KYC verification fails.
• If fraud is suspected.
• At the user's own request (self-exclusion).
• Following prolonged inactivity.

User Request to Close Account

You may contact our support team at any time to close your account. You will be given the opportunity to withdraw any verifiable balance before permanent closure. We support responsible gaming and make self-exclusion straightforward.

cbji believes that gaming is a form of entertainment, not a source of income. We provide the following tools to support responsible gaming:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limits: Set a maximum loss amount for a specified period.
• Session Limits: Set a maximum time per session.
• Self-Exclusion: Exclude yourself from your account for a set period or permanently.
• Reality Check: Notifications during gaming sessions.

If you need professional support to address a gaming problem, please visit our Responsible Gaming page or contact us via live chat.

We place the highest importance on protecting your personal information. All your data and financial transactions are kept secure through SSL encryption technology.

Full details of how we collect, store, and use your information can be found in our Privacy Policy. Your personal information is not sold to third parties.

Information may be shared with authorities where required for fraud prevention and regulatory compliance.

cbji will not be held liable for the following:

• Loss caused by internet connection issues or technical faults on the user's device.
• Issues arising from technical problems with third-party game providers.
• Loss caused by a breach of account security due to your own negligence.
• Unexpected system downtime or scheduled maintenance periods.
• Any portion of a winning amount that exceeds the maximum payout limit.

The platform is provided on an "as is" basis. We do not guarantee uninterrupted service, but we are committed to ensuring maximum uptime.

If you have any dispute with cbji, you are requested to contact our support team directly first. Most matters can be resolved through direct communication.

How to Submit a Dispute

• Contact us via live chat or email with full details of the dispute (date, transaction ID, amount).
• Our team will review your complaint in a timely manner.
• The transaction in question may be temporarily suspended during the investigation.
• The decision of cbji authority is final, but is always made on the basis of fairness.

cbji is committed to resolving all disputes with honesty and transparency. Our goal is always to ensure user satisfaction.

If you have any questions or unclear points about these terms, contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our support team is available seven days a week, twenty-four hours a day to serve you. We are always ready to provide assistance in Bengali.